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Technical Operations Specialist

Company: VirtualVocations
Location: Reno
Posted on: October 19, 2024

Job Description:

A company is looking for a Technical Operations Specialist to enable and upgrade terminals at merchant locations and troubleshoot issues.



Key Responsibilities

Enable and upgrade terminals at merchant locations
Troubleshoot terminal issues at a tier 2 level and escalate critical customer issues
Document new troubleshooting processes and collaborate with peers for process improvement


Required Qualifications

Preference for candidates with Spanish/English or English/French communication skills
Excellent project coordination skills
Strong Account Management and Client Relationship skills
Ability to learn and apply complex technical information
Proficient in Microsoft Office, especially Outlook, Excel, and Word

Keywords: VirtualVocations, Rocklin , Technical Operations Specialist, IT / Software / Systems , Reno, California

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